Terms of Use | Roofers Near Me

These terms and conditions apply when you visit roofers-near-me.org, submit an enquiry or use our roofing quote-matching service.

The service is provided by Leads Do Work Ltd. References in these terms to "we", "us" or "our" mean Leads Do Work Ltd.

By using this website or submitting an enquiry, you confirm that you have read and agree to these terms. Please do not use the service if you do not accept them.

About Our Service

roofers-near-me.org is an introduction and quote-matching service. It helps homeowners, landlords, property buyers, property managers and businesses connect with independent roofing contractors who may be interested in visiting a property or providing a quotation for roofing work.

Our service may cover work such as roof repairs, roof replacement, roof window and skylight installation, sun tunnel installation, guttering repairs and replacement, fascia and soffit replacement, and related roofline and property work.

The quote-matching service is free for people requesting quotations. Contractors may pay Leads Do Work Ltd for access to suitable enquiries or participate through another commercial arrangement with us.

Our Role Is Limited to Making Introductions

Leads Do Work Ltd is not a roofing contractor, building contractor, surveyor, engineer, architect, insurer or professional adviser.

We do not:

Carry out roofing inspections, repairs or installation work.
Visit or inspect the property.
Diagnose the cause of a roof problem.
Prepare specifications or scopes of work.
Provide professional, structural or technical advice.
Set or approve contractors' prices.
Negotiate contracts on behalf of homeowners or contractors.
Supervise, manage or inspect work carried out by contractors.
Employ the contractors introduced through the service.
Act as an agent, partner or representative of a contractor.
Guarantee that a contractor will contact you or provide a quotation.
Guarantee that any quotation will be suitable or competitive.

Our role is limited to receiving your enquiry and attempting to introduce you to independent contractors who may cover your location and type of work.

Independent Contractors

Every contractor introduced through the service operates as an independent business. Contractors are not employees, workers, subcontractors, agents, partners or representatives of Leads Do Work Ltd.

Contractors decide independently:

Whether to contact you.
Whether to inspect your property.
What repair, replacement or installation to recommend.
Whether to provide a quotation.
What price to charge.
What terms and payment arrangements to offer.
Whether they are willing and available to carry out the work.

We do not control how a contractor conducts its business or performs its work.

No Recommendation, Endorsement or Guarantee

An introduction through our service must not be treated as a recommendation, endorsement, certification or guarantee of a contractor.

Although we may collect or display information about contractors, we do not guarantee that any contractor:

Is suitable for your particular property or project.
Has all qualifications, skills or experience required for the work.
Holds current or sufficient insurance.
Belongs to a particular trade association or accreditation scheme.
Is financially stable or creditworthy.
Will provide a quotation.
Will offer the lowest or best price.
Will start or complete work within a particular period.
Will perform work to a particular standard.
Will provide or honour a guarantee.
Will comply with every legal, regulatory or professional requirement.

The fact that a contractor appears on our network or receives your enquiry does not mean that Leads Do Work Ltd has approved the contractor for your particular project.

Information About Contractors

Information about a contractor may include its business name, contact details, service area, experience, qualifications, accreditations, trade memberships, insurance details, reviews and other profile information.

This information may be:

Provided directly by the contractor.
Collected from publicly available records.
Provided by customers or third parties.
Based on documents that were current when checked.

We may carry out reasonable checks, but we cannot guarantee that contractor information is always accurate, complete or up to date. Qualifications, memberships, insurance policies, company status and personnel may change after checks have been completed.

You must verify all important information directly with the contractor before appointing it or allowing work to begin.

Your Responsibility to Check the Contractor

You are solely responsible for deciding whether a contractor is suitable for your project. Before appointing a contractor, paying any money or allowing work to begin, you should carry out your own checks.

These checks should include, where relevant:

Confirming the contractor's full legal or trading name.
Confirming its business address and contact details.
Checking how long the business has been trading.
Checking Companies House details where the contractor operates through a limited company.
Requesting recent references and independently contacting previous customers.
Reviewing genuine customer feedback from more than one source.
Checking relevant qualifications, training and experience.
Checking trade association memberships or accreditations directly with the issuing organisation.
Requesting a current public liability insurance certificate.
Checking the insurer, policy number, expiry date and level of cover.
Confirming that the policy covers the specific type of work being proposed.
Checking whether employers' liability insurance is held where required.
Checking whether planning permission, listed building consent, building regulations approval or another permission is required.
Checking whether the contractor will arrange necessary approvals or whether this remains your responsibility.
Obtaining a written and detailed quotation.
Reading all proposed contract terms before signing or paying.
Confirming who will actually carry out the work and whether subcontractors will be used.
Checking the terms and provider of any guarantee or warranty.

You should not rely solely on information displayed on this website or provided by Leads Do Work Ltd when choosing a contractor.

Specialist Advice and Roof Inspections

Roof problems, leaks and structural issues can have several possible causes. Similar visible symptoms may require different repairs or interventions.

Information on this website is general information only. It is not a diagnosis of your property and must not be treated as professional surveying, structural, engineering, legal, financial, health or safety advice.

You are responsible for deciding whether you need advice from an appropriately qualified independent professional. This may include a building surveyor, structural engineer, architect, conservation specialist or another suitably qualified adviser.

Where you are buying a property, arranging a mortgage or dealing with a listed building, you should consider obtaining an independent survey rather than relying only on a quotation provided by a contractor seeking to carry out the work.

Your Enquiry

When submitting an enquiry, you agree to provide information that is accurate, current and complete to the best of your knowledge.

This may include:

Your name and contact details.
The property address or postcode.
Your relationship to the property.
The property type.
A description of the roofing work or problem.
The type of repair, replacement or installation you require.
Your preferred timescale.
Any photographs or documents you upload.

You must have permission to submit an enquiry relating to the property and to provide any personal information included in it.

You must not submit:

False, misleading or fraudulent information.
Another person's contact details without permission.
Enquiries for properties where you have no authority to seek quotations.
Offensive, threatening, unlawful or abusive content.
Files containing malware or harmful code.
Enquiries intended to waste contractors' time.
Enquiries intended to gather prices or business information for improper purposes.

We may reject, suspend, edit or remove an enquiry that appears incomplete, duplicate, fraudulent, abusive, unlawful or unsuitable for the service.

Sharing Your Enquiry

By submitting a quote request, you ask us to attempt to match your enquiry with independent contractors who may be able to help.

Your enquiry and contact details may be shared with one or more relevant contractors. Those contractors may contact you directly by telephone, text message, email or another reasonable communication method to:

Discuss the work.
Ask for additional information.
Arrange a property visit.
Provide a quotation.
Follow up on the enquiry.

Submission of an enquiry does not guarantee that any contractor will be available, contact you, visit the property or provide a quotation.

No Obligation to Appoint a Contractor

Submitting an enquiry does not require you to:

Accept a quotation.
Arrange a property visit.
Appoint a contractor.
Purchase goods or services.
Pay Leads Do Work Ltd for the introduction.

You may decline any quotation or decide not to proceed.

Contractors are also free to decline an enquiry, refuse a visit or decide not to provide a quotation.

Property Visits

Any visit arranged with a contractor is an arrangement between you and that contractor. Leads Do Work Ltd does not attend, supervise or control contractor visits.

You are responsible for:

Checking the identity of anyone attending the property.
Ensuring that an adult is present where appropriate.
Providing safe and reasonable access.
Informing the contractor about known hazards.
Protecting children, pets, valuables and personal possessions.
Deciding whether the contractor may enter or inspect particular areas.

You should not allow a person into your property if you are unable to confirm their identity or do not feel comfortable doing so.

Quotations and Estimates

Any quotation, estimate, diagnosis, survey, report or recommendation is provided by the contractor and not by Leads Do Work Ltd.

Before agreeing to work, you should obtain a written quotation that clearly states:

The contractor's legal or trading name.
The property and areas covered.
The roofing work proposed.
The proposed method, materials and specification.
Any preparation, removal or disposal work included.
The total price.
Whether VAT is included.
Any provisional sums or possible extra costs.
The payment schedule and deposit required.
The expected start date and duration.
What happens if additional work is discovered.
Any cancellation rights.
Details and limitations of guarantees or warranties.

You should obtain more than one quotation where practical and compare them on a like-for-like basis.

Leads Do Work Ltd is not responsible for errors, omissions, price changes or disagreements relating to a contractor's quotation.

Your Contract Is With the Contractor

If you appoint a contractor, any contract for surveys, goods, materials, repairs, installation or other services is made directly between you and that contractor.

Leads Do Work Ltd is not a party to that contract and has no responsibility for negotiating, performing, enforcing, cancelling or refunding it.

Deposits and Payments

Payments for roofing work are made directly between you and the contractor. Leads Do Work Ltd does not normally collect, hold or protect money paid to contractors.

You are responsible for deciding whether a requested deposit or payment schedule is reasonable.

Before making payment, you should:

Confirm the contractor's identity.
Check that the bank account details belong to the correct business or person.
Obtain a written quotation or contract.
Understand what the payment covers.
Ask for a written receipt.
Be cautious about large advance payments.
Verify any change of bank details through a trusted contact method.

Leads Do Work Ltd is not responsible for deposits, advance payments, payment disputes, contractor insolvency, bank-transfer fraud or money paid for work that is delayed, incomplete or not carried out.

Guarantees and Warranties

Any guarantee or warranty is offered by the contractor, manufacturer, insurer or separate guarantee provider named in its terms. It is not provided by Leads Do Work Ltd unless we expressly confirm otherwise in writing.

Before relying on a guarantee, you should check:

Who provides and backs the guarantee.
How long the guarantee lasts.
What work and materials it covers.
What exclusions and maintenance requirements apply.
Whether it is transferable to a future property owner.
Whether it remains valid if the contractor stops trading.
How a claim must be made.

Workmanship, Damage and Delays

Leads Do Work Ltd does not carry out, control, supervise or inspect contractors' work. We are not responsible for:

Incorrect or incomplete roof assessments or diagnoses.
Unsuitable or unnecessary treatment or replacement.
Poor, defective or incomplete workmanship.
Failure to follow manufacturer instructions or recognised practices.
Damage to the property, contents, fixtures or neighbouring property.
Roof leaks, damp or structural problems continuing or returning after work.
Work that does not comply with planning, building or other legal requirements.
Delays, missed appointments or failure to complete work.
Noise, dust, disruption or inconvenience.
Health and safety failures.
Losses caused by a contractor or its employees, workers or subcontractors.
Failure to honour a quotation, contract, guarantee or warranty.
A contractor becoming insolvent or ceasing to trade.

Disputes With Contractors

A dispute concerning a contractor's quotation, conduct, payment, workmanship, delay, damage, guarantee or contract is a dispute between you and the contractor.

You should normally:

Raise the complaint with the contractor in writing.
Explain the problem clearly and provide supporting evidence.
Give the contractor a reasonable opportunity to inspect and resolve the issue.
Keep copies of quotations, contracts, invoices, messages and photographs.
Check whether the contractor belongs to a trade association or dispute-resolution scheme.
Contact your payment provider, insurer, consumer advice service or legal adviser where appropriate.

Website Information

We try to keep information on roofers-near-me.org useful and reasonably current. However, website content is provided for general guidance and may contain errors, omissions or information that is no longer current.

Prices, work descriptions, timescales and other examples are illustrative only. They are not quotations or promises that a particular method, price or outcome will apply to your property.

Acceptable Use

You must not use the website:

For any unlawful or fraudulent purpose.
To impersonate another person or business.
To submit false or misleading enquiries.
To harass contractors, employees or other users.
To send spam or unauthorised advertising.
To introduce viruses, malware or harmful code.
To attempt unauthorised access to our systems or data.
To scrape, copy or extract data using automated tools without permission.
To interfere with the website's operation or security.
To reproduce or commercially exploit website content without permission.

Our Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

Subject to the paragraph above, Leads Do Work Ltd is not responsible for losses arising from the acts or omissions of an independent contractor, work carried out or not carried out by a contractor, payments made to a contractor, or your decision to appoint or not appoint a contractor.

Our responsibility is limited to operating the introduction service with reasonable care and skill.

Governing Law and Courts

These terms and your use of the service are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply where you live.

Contacting Leads Do Work Ltd

Questions about these terms or the operation of the quote service should be directed to Leads Do Work Ltd through the contact options available at leads.work.

Last updated: 10 July 2026

Terms and Conditions of Use